It’s only two, measly words but used a certain way they’re legitimately powerful with the ability to influence as well as induce. Who would think that such a scrawny phrase in the English language could strike so at the hearts of men, effectively altering their perspectives and often, their deeds along with it? In everyday life and the workplace, their judicious use can initialize joy, camaraderie and peace in almost any circumstance. So why then would some blatantly refuse to recognize and use them?
If you haven’t figured it out by now, I’m talking about “thank you”. It was one of those very, first life lessons we were taught at an early age: say thank you and please. The backbone of all good manners, the words “thank you” are a tool often overlooked in man’s repertoire enabling him to interact in his world. At home, on the block and in relationships, the absence of them will quickly erode trust and turn associations sour.
It’s in the workplace though where the use or lack of use of the words can have even greater impacts. I read an article in Entrepreneur about a survey by TINYpulse that speaks to the importance of such a platitude. A hint for you; it’s even more important than giving employees a ten percent monetary increase to not leave the firm, something that almost a quarter of employees polled said they would do.
In their findings, The Era of Personal and Peer Accountability: 2015 Employee Engagement and Organizational Culture Report, TINYpulse accumulated the responses of over 400,000 employees from across the globe measuring their feelings about the culture in their respective workplaces. And what they found was that workplace culture was very important indeed.
Moreover, it was shown that one in three employees existed in a workplace culture where they didn’t feel valued by their employers. One candid observation read, “Never hearing the words, Thank You! But daily hearing what we failed to do and never recognized for what you have done.” So the question becomes should employees expect to be thanked on their prospective jobs and in the sometimes blatant absence of such, what should they do? Should they leave or should they go? Personally, I say do nothing rash, suck it in and keep moving.
The problem with wanting a thank you is that what you really desire is validation-an endorsement of appreciation for all the work you’ve done-and that’s a problem if you’re looking outside of your own existence, or moreover your paycheck, for such corroboration. Those types of personal insights should have occurred way before you started in the workplace.
In fact, developing a strong sense of self along with a good work ethic is a big part of the maturation process that enables you to work as a part of an adult workforce in the first place. And the operative word in that phrase is adult because the truth is some (adult) workplaces can be harsh.
It’s there that private things can take hold, like grudges, dislikes, racism, sexism and individual personal agendas. If it happens to you, you’ll of course wonder why and unfortunately you might be disappointed, or even worse, depressed. Seek help if it’s the latter and realize a simple truth; it’s not you, it’s them.
Employers who knowingly omit such praises sometimes have an agenda in mind. And if you want to consider anything, consider where you are and how you figure in such an agenda. What’s left after that is to do only good work because when all is said and done, you want to win and doing good work ensures your eventual success.